
UNMATCHED 3-MONTH WARRANTY
At Royal Podz, we’re confident in the quality of our products, which is why every purchase comes with a free 6-month warranty, giving you extra peace of mind.
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What is Covered?
- Technical defects
- Faults caused by improper workmanship or materials
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What is Not Covered?
- Issues caused by unauthorized repairs or third-party software
- Improper use or failure to follow product instructions
- Normal wear and tear, external accidents, or misuse
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How to Make a Claim:
- Email us at royalpodz.za@gmail.com with your order number and a description of the issue.
- We’ll guide you through the return process and provide a prepaid return label if applicable.
- Once we inspect the item, we’ll repair or replace it as needed.
Our Customers come first
If your AirPodz show any signs of malfunction, contact our team at royalpodz.za@gmail.com with your order number to start your warranty claim. Once we receive the item, our team will either repair or replace it with a fully functional product.

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Royal Podz 7-Day return policy
We want you to love your new earbuds. If you’re not satisfied for any reason, we’re happy to accept a return within 7 days of delivery. Upon receiving the item, our team will process your refund within 1 business day.
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Terms of Return
- A 10% restocking fee may apply to help us maintain our competitive pricing and cover shipping costs.
- All returns must include the original packaging and accessories. Missing items may incur additional charges.
- Returns are not applicable to shipping services.
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Warranty Beyond 7 Days
If your product encounters functionality issues after 7 days, it’s still covered by our 6-month warranty. However, physical or water damage will void the warranty.
For a seamless returns or warranty process, reach out to us at royalpodz.za@gmail.com , and we’ll ensure you’re taken care of!